Customer Solutions Engineer
Job Overview
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Date PostedJune 21, 2026
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Location
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Offered Salary$110000 / year
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Expiration dateJuly 31, 2026
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Experience1-5 Years
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QualificationBachelor Degree
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Career LevelMid-Level
Job Description
Construction FinTech AI Startup | Customer Success & Solutions Engineering
Customer Solutions Engineer
Featured
Customer Solutions Engineer
Solutions Engineer
Customer Success
Implementation Manager
Compensation
Starting at $110,000
Base Salary + 0.01%-0.10% Equity | No Visa Sponsorship
Position at a glance
Work TypeOnsite
ScheduleMonday-Friday
EmploymentFull-Time
DepartmentCustomer Success / Solutions Engineering
Reports ToCo-Founder & CEO
Team SizeStartup Environment
TravelOccasional Customer Travel
Start TimelineImmediate
IndustryConstruction FinTech / AI SaaS
LocationSan Francisco, CA
Key responsibilities
What you’ll own
- Lead discovery calls and product demonstrations with prospects
- Serve as the technical expert during customer evaluations
- Own customer onboarding from sales handoff through implementation
- Configure solutions to meet customer business requirements
- Train customers on integrations and platform functionality
- Manage 30+ concurrent customer implementations
- Build strong customer relationships and identify growth opportunities
- Troubleshoot issues alongside product and engineering teams
- Translate customer feedback into product improvement recommendations
- Develop scalable onboarding processes, templates, and automation
- Create customer education and training materials
- Track implementation milestones, timelines, and KPIs
Requirements
Who qualifies
- 1+ years in a customer-facing role (Customer Success, Solutions Engineering, Consulting, Implementation, or Onboarding)
- Experience working at a startup, top consulting firm, or elite company
- Strong project management and organizational skills
- Ability to manage multiple customer implementations simultaneously
- Excellent communication and relationship-building skills
- Customer-facing presentation and demo experience
- Ability to troubleshoot and learn technical concepts quickly
- Strong process improvement mindset
- Willingness to work onsite in San Francisco 5 days per week
- Authorized to work in the United States without sponsorship
Does not qualify if:Requires visa sponsorship now or in the future
Not willing to work onsite in San Francisco
More than 7 years of experience
Frequent job hopping
Significant unexplained employment gaps
Primarily contract or consulting work history
Preference for remote-only opportunities
Limited customer-facing experience
No experience managing customer implementations
Preferred qualifications
What sets you apart
- B2B SaaS implementation experience
- Solutions Engineering experience
- Customer Success experience
- Experience demoing software to prospective customers
- Experience with APIs, SQL, Postman, or similar technical tools
- Construction industry experience
- Accounting or finance knowledge
- Technical or Computer Science degree
- Experience working directly with product and engineering teams
- Startup or founder experience
Onboarding
How it starts
- Comprehensive onboarding with leadership team
- Product and platform training
- Customer implementation process training
- Shadowing customer discovery and onboarding sessions
- Cross-functional collaboration with Product and Engineering
- Ongoing coaching and development from company leadership
- Direct exposure to executive leadership and enterprise customers
Job overview
Job ID93XRRY9Y
Posted06/22/2026
Expires07/20/2026
LocationSan Francisco, CA
Experience1-5 Years
QualificationBachelor’s Degree Preferred
Career levelAssociate
Base salaryStarting at $110,000
OTE / Total compBase + Equity
Bonus / IncentivesEquity Available
Your recruiter
Quovadias Lazard
Professional Staffing Recruiter
QVID Talent Solutions
QVID Talent Solutions