Customer Success Manager – Job #7XWV9895

Customer Success
San Francisco, California
June 1, 2026
$97000 / year
Full Time Hybrid
Urgent
Apply Now

Job Overview

  • Date Posted
    June 1, 2026
  • Location
    San Francisco, California
  • Offered Salary
    $97000 / year
  • Expiration date
    June 29, 2026
  • Experience
    5 Years
  • Qualification
    Bachelor Degree
  • Career Level
    Mid-Level

Job Description

Customer Success • B2B Technology • Hybrid

Customer Success Manager Job #7XWV9895

New Customer Success Account Management B2B Technology HaaS
Compensation Starting at $97,000 + Bonus Performance-based bonus opportunity. Hybrid role. No visa sponsorship available.
Email recruiter
Position at a glance
Work TypeHybrid
ScheduleMonday–Friday
EmploymentFull-Time
DepartmentCustomer Success
Reports ToDirector of Customer Success
Team SizeLean Team / Growing Team
TravelMinimal Travel
Start TimelineASAP
Industry FocusHardware-as-a-Service (HaaS) / B2B Technology
LocationSan Francisco, CA (Hybrid)
Key responsibilities

What you’ll own

  • • Manage a large portfolio of customer accounts and drive retention, renewals, and account growth.
  • • Identify customer risks and expansion opportunities across a high-volume book of business.
  • • Build and improve customer success processes, playbooks, and account management workflows.
  • • Partner with Support, Engineering, and Marketing teams to improve the customer experience.
  • • Serve as the voice of the customer by providing actionable feedback to internal teams.
Requirements

Who qualifies

  • • 5–10 years of Customer Success, Account Management, or Post-Sales experience.
  • • Experience managing 50+ customer accounts simultaneously.
  • • Background in a technical B2B environment.
  • • Strong communication and relationship-building skills.
  • • Experience with CRM platforms such as Salesforce, HubSpot, or Gainsight.
  • • Ability to build scalable processes and operational workflows.
Does not qualify if:• Limited experience managing multiple customer accounts. • Preference for only high-touch enterprise account management. • No interest in process improvement or operational work. • Unstable employment history. • Lack of customer-facing experience in a B2B environment.
Preferred qualifications

What sets you apart

  • • Experience with Hardware-as-a-Service (HaaS) companies.
  • • Background in networking, IT infrastructure, or telecommunications.
  • • Experience owning renewals, expansion revenue, or upsell targets.
  • • Previous technical support or customer support leadership experience.
  • • Experience working in a high-growth startup environment.
Onboarding

How it starts

  • Selected candidates will participate in a structured onboarding process covering company products, customer success workflows, account management expectations, internal systems, and cross-functional collaboration processes.
Customer Success Account Management B2B Technology HaaS Customer Retention Technical Support CRM Salesforce HubSpot Hybrid San Francisco Customer Experience Account Growth Operations

Job overview

Job ID7XWV9895
PostedJune 01, 2026
ExpiresJuly 01, 2026
LocationSan Francisco, CA (Hybrid)
Experience5–10 Years
QualificationBachelor’s Degree Preferred
Career levelMid-Level
Base salaryStarting at $97,000
OTE / Total comp
Bonus / IncentivesPerformance-Based Bonus + Equity Opportunity

Your recruiter

Quovadias Lazard
Quovadias Lazard
Professional Staffing Recruiter
QVID Talent Solutions
7XWV9895 Apply now

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